Client Testimonials


September 2015

"Both Lafayette Monaco and the Monte Carlo Bay were outstanding! Lafayette was a true extension of our team. Everything about them was excellent! Monte Carlo Bay was an excellent choice offering our guests the perfect combination of being able to relax by a beautiful pool and being close enough to make sightseeing easy. The staff was friendly and helpful. The rooms beautiful, modern and comfortable. The program was the trip of a lifetime for our attendees!"

Nicole Rechter, President, Integra Productions

December 2014

"Monaco will be fresh in my mind for a very long time – I enjoyed it immensely and feel it is a great option for my clients. The view from my lovely room at Hotel Hermitage was amazing and the afternoon driving in vintage convertibles to Saint Jean Cap Ferrat was spectacular. The cherry on the cake was running into Prince Albert II in Monaco!"

Kathy German, Sourcing Specialist - Meetings, Groups and Events, HRG North America

October 2014

"One of our participants remarked : “This was a phenomenal location and we received first class treatment”."

Leanne Acton, Assistant Vice President Conference and Recognition, Penn Mutual

July 2014

"It’s a daunting task to “wow” a group of top producers who are well-traveled, but Monaco made that entirely possible. The Fairmont Monte Carlo exceeded expectations in service and culinary presentation – not to mention that gorgeous setting. Activity options were fantastic, our guides were enthusiastic, and the venues for group dinners were truly something from Lifestyles of the Rich & Famous! From arrival to departure we were able to create unique experiences in this world-class destination."

Becky Pappas, Travel Account Manager, Maritz Travel

June 2014

"The group loved Monaco! We had such wonderful weather – and I think the highlight of their trip was the day that we spent speed boating to Villefranche – we started on the Monte-Carlo pier. They said it was the best activity that they had experienced on a trip yet to date! If you know how well traveled this group is, that is the best compliment! Thanks so much for sharing your piece of paradise with us!"

Jessica Jorgensen
Program Manager, Group Operations

April 2014

"Where do we begin! It was an amazing experience! A true incentive destination! From the opulence of the hotel to the elegance of the gala evening and everything in between – it was one of the most successful incentive programs I have had the opportunity of managing. The supplier partners, the quality of the services, food, venues, accommodation and transportation are top notch!! Our guests felt very welcomed and most importantly so very special! Heather designed this program with all of the elements required for a successful incentive…"

Joanne Keating
Program Manager, Industry Relations

"The Fairmont Monte Carlo exceeded our expectations in every way. The quality of the sleeping rooms, meeting and public space, and food & beverage were stellar, giving our guests a true European luxury experience. Every staff person, whether the sleeping room staff, restaurant server, or convention services team greeted us with a smile and addressed our needs immediately. Our conference attendees have commented that this year’s event has set a new level of excellence for our annual incentive. Thank you Fairmont Monte Carlo for giving us all the experience of a lifetime."

Annette Gregg, CMP CMM MBA
LPL Financial Vice President
Conference Services

"Monaco is an amazing place. The glamour, the nightlife, the cars and wealth and the aesthetics. The water and the mountains were unreal. Our attendees loved it there and hopefully many return in the future. I know I will! Thank you so much for having us in Monaco. The hospitality and the people were superb!"

Chris Murphy,
Meeting & Conference Specialist Conference Planning Team Agency Sales Operations,
Allstate Insurance Company

“We were apprehensive about offering a European destination as an incentive for our European region sales force as we feared it might not be as well-perceived as an exotic “foreign” destination. Our fears were unfounded – many of our European guests commented that the Mary Kay EU Summit was the “Best Ever.” This was not our first time in Monaco and it will not be our last. Thanks for all of your support and assistance.”

Linda Thornton-Leroy, Mary Kay Travel, Inc

"I can honestly tell you that this may have been our best trip ever. We continue to receive accolades from our participants (who are our customers so this is very important!). The service at the hotel was outstanding; they anticipated our needs and responded before we knew we had a need. Their staff was friendly, professional and always went out of their way to satisfy our guests. We had 800 people over six nights and not a single complaint.

Our DMC, WTT was equally as efficient and creative. We offered great excursions throughout the area including wine tasting in Provence; these were all handled efficiently with English speaking knowledgeable guides. Seriously, the week was an outstanding success and we would definitely return."

Stephanie J. Hoffman, Director Incentive Programs, Zodiac Pool Systems, Inc.

"Monaco is a perfect incentive destination allowing participants to take advantage of the high-class location without the costs."

Mary Enoch, Strategic Services, EGR International.

“Monaco as an incentive destination virtually sold itself. Just the word ‘Monaco’ lends itself to visions of royalty and grandeur. From the moment our attendees arrived they knew they were in a special place that lived up to its reputation and their expectations as well. The cuisine, the history, the people, the Principality, the mountains and the sea all contributed to a truly remarkable program. I can honestly say this was one if the best, if not the best, programs we have had in my 15 years. It will be a hard one to top in the years to come.”

Brett Barrowman, Vice President, American Fidelity Group.

"Monaco is pure splendor...our guests are always amazed by it. We will continue to sell this unique destination over and over again and at every opportunity."

Laura Lippuner, Client Relations Coordinator, USMotivation.

"Monaco is one the best destinations for our incentive program that we have used. We have only positive feedback from our attendees on this destination. In addition, Monaco has great air lift for all regions of the world. The meeting facilities and the hotels are top quality. Monaco is indeed the Gem of the Mediterranean."

Barbara Swinger, Manager Global Meetings and Events.

"We received from the Grimaldi Forum Monaco's staff the best attention to our needs, from the planning stage until the actual event which was a multi-faceted production, culminating in the actual car launch and a test drive. The dynamic, problem-solving attitude of the convention center's staff was most impressive as was the avant-garde technology they had to offer."

Hans Lupold, Internal Events and Meetings Specialist, Mercedes Benz.

"If you really want to impress your customers or the best of your employees, Monaco is it!"

Kathi Schifano, Outsource Incentive Consulting Group.

"We have just completed an incentive trip to Monaco, which we organized for the benefit of our largest corporate client in Canada. This destination is nothing short of amazing; our customers were in awe of what they referred to as this "magical place". Simply put, Monaco has it all: weather, location, culture and it is also surprisingly affordable!

Its myriad world-class activities, venues and touring options elevate the Principality into a class of its own. It is a first-rate destination for the individual traveller as well as for any type of meeting or incentive trip. Its proximity to France and Italy indeed all of Europe open a world of unparalleled touring possibilities.

In my capacity as President of one of the world's largest integrated travel organisations, I am extremely pleased to offer the Principality of Monaco my strongest support and recommendation."

Philippe Sureau, President, Transat Distribution Canada Inc.

"Monaco is a terrific destination because there is so much to see and do within an hour of the city. I would highly recommend it to other groups"

Jane Berg, Purchasing Specialist, MotivAction Travel.

"The Monaco Tourist Office was my best find. They understood what my needs were to operate an incentive program. My only regret is I didn't use their organisation sooner!"

Judy Nielsen, Program Manager, Carlson Marketing Group.

"Beautiful, it drove sales"

Sue Lewis, London Life.

"Very successful retreat, service and hospitality exceptional, guests had a wonderful time."

Daniel Acton, European Event Manager, ACN Europe B.V.

"Pegasus' annual sales conference in Monaco was one of the most enjoyable and productive to date.The attendees are still raving about the location. Monaco was the ideal environment that allowed us to work hard and have fun as well. The staff at our hotel - The Monte Carlo Bay Hotel and Resort was more than helpful anticipating our every need. The DMC - LSO was organized and incredibly flexible. Thank for an amazing experience."

Kristi Johnson, Director Marketing Communications, Pegasus Solutions, Inc.

"How wonderful to represent such a splendid product. Two words sum it up: Guaranteed success! The Beauticontrol, 25th Anniversary Trip to Monaco was a major success. They acclaimed this their best trip ever. Many thanks to both of you."

Ann Albright, Account Executive, Wyndham Jade.

"WTEN had a wonderful time in Monaco. The weather was great and Monaco sparkled! What a great destination" Nancy J. Tepper, President, Tepper Incentive & Meeting Services, Ltd.

"Monaco is an excellent destination for business events. I do believe that Monaco is a good value for meetings and incentive programs.”

Jared A. Rose, Executive Vice President, Opal Financial Group, Inc.

“The combination of Monte Carlo (including Nice/Cannes/San Remo), its wonderful hotels, diverse local attractions, & a world class DMC (LSO)…it’s at the top of the list for incentive travel destinations!”

Tom Ryder, Account Executive, Maritz Travel Company.

“Absolutely stunning, we have received nothing but positive feedback, Monaco truly WOWED our guests.”

Kelly L. Avril, Manager Sales and Marketing, Starwood Vacation Ownership.

“The grandeur of Monaco alone makes is very promotable to an incentive audience. This combined with its excellent hotels, great DMCs, and a myriad of unique daytime activities and evening venues, makes it an outstanding incentive destination. “

Laura Yates, Account Executive, Carlson Marketing.

"Monte Carlo was such an incredible experience for my group - one year later, the program is still a topic of conversation. As a meeting planner, I was so proud to have had an opportunity to take my guests to such a prestigious destination - knowing that for most, it was a location that they never would have had the chance to visit - a true once in a lifetime, magical memory!! I would go back with another group without hesitation and know, without a doubt, the meeting would be huge success."

Linda M. Shaw, CMP,CMM Conference and Event Planner.The Hartford.

"Monaco offers the perfect setting for any incentive group, as well as being a wonderful destination for independent leisure groups. This is a very special country in a very special part of the world!"

Carl Meadows, President, ETC Services INC.

“Our event was a Huge Success! Our attendees loved everything. They loved the Principality itself, the hotels, the Forum, the entertainment- literally everything!”

Tiffany Sommer, Global Events manager, Tahitian Noni.

“We have just returned from THE MOST SUCCESSFUL CONFERENCE IN CANADA LIFE’S HISTORY. The entire experience goes down in my history book as something out of a fairy tale book… What more can I say.

Sue Lewis, Associate Manager, Conference & Event Planning, Canada Life.

“We chose Monaco because of its universal appeal. Everyone has heard of it, there’s a lot of European history there, and Americans have this fascination with royalty. It’s also very clean and very safe. “

Amy Wakeman, Assistant Vice President, Agency Marketing, Aviva Life.

“Because of the Pricing strategies the bureau put together for us, we were able to include Monaco in a lower-tiered program that enabled people to qualify for it who normally wouldn’t have that choice, it was a wonderful surprise. There are so many different things to do in that area, that it's the only place where in spring I can offer both golf and skiing on the same day. For travelers that like to be country-collectors, they can check off Monaco, Italy and France in one trip.”

Marc Ryan, Senior Sales Planner, Carlson Marketing.

“I found everyone involved from the Palace to the hotel to our DMC very easy to work with, willing to help and truly appreciate that we were having a program there. That is not true of all destinations. Our guests were enthralled… We never wanted it to end.”

Kay Kerlin, 2nd Vice President Sales Support, Fortis Health.

"Monte Carlo – has so much to offer an incentive group. It definitely is glamour paired with casual elegance. Opportunities abound as the Kubota Group perused the quaint streets of Old Monaco, dined in excellent restaurant, gambled in casinos, and took in the incredible harbor views."

Anne Harrington, Purchasing Manager, Galactic LTD.

“Monaco is perceived as safe, beautiful and glamorous, with good weather and an abundance of things to do and see in the surrounding area. Plenty of sightseeing and shopping, plus great dining.”

Kim Hester, Senior Account Executive, JNR Incorporated.

"In my decades of experience in managing complex international incentive and related events, the level of coordinated support and sense of partnership from you and our Monégasque suppliers was simply unparalled. I have never received such an coordinated effort from a destination’s tourism, hotel and ground agent, which was vital in all stages of the program. Monaco offers incredible value with the US dollar based program and the quality of the destination has never been more refined for clients seeking European elegance in its grandest form."

Phil Mullins, CMP, President, Windward International